FAQ
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FREQUENTLY asked QUESTIONS
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FAQ
  • Q: Who are we?

    A: We have been a professional helmet manufacturer for almost 20 years. Our full face helmets and flip-up helmets with DOT certifications. We have sold a lot of products to almost 30 countries now.

  • Q: OEM &ODM

    A: Our products provide customized service with an MOQ of 500, including color, graphics, logo, etc.

  • Q: Delivery date.

    A: Normally, 7 to 10 days before shipment, we shall discuss with each other according to the real order.

  • Q: Payment terms?

    A: We accept T/T 30%  in advance, and 70% against the copy of the B/L.

  • Q: Sample issue?

    A: If we have a large real order in the future, the sample fee can be deducted from your order amount directly.

  • Q: Quality control?

    A: We will inspect each patch of the goods during the production process. We have professional & advanced testing equipment to ensure our quality meets our customers’ requirements before shipment.

  • Q: MOQ?

    A: A.If we have existing products in stock, one piece is okay, but please bear the shipping cost. B.If existing products don’t have stock, normally 500 pieces. We‘d better communicate with each other based on the real order.

  • Q: After-sales service?

    A: If you have any quality issues caused by the factory, please feel free to contact us immediately, and we shall offer you the best solution.

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